At SneakWish, we take pride in delivering your carefully selected footwear with efficiency and care. Our team processes orders swiftly to ensure your stylish sneakers, loafers, and trainers reach you in pristine condition. From the moment you place your order, we handle every step—from quality checks to secure packaging—with meticulous attention to detail. Whether you're upgrading your casual collection or seeking performance-ready footwear, our logistics network is designed to meet your expectations.

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Delivery times vary based on your location and shipping method. For domestic shipments, expect your package within 5–10 business days after processing. International deliveries may take 10–25 business days, depending on customs clearance. Seasonal demand or unforeseen logistics delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.

We offer transparent pricing with no hidden fees. Your shipping cost is calculated at checkout based on order value:

Standard Shipping (10–15 Business Days): $15 for orders under $60.
Free Shipping (10–15 Business Days): Automatically applied to orders totaling $60 or more.

We currently ship to the United States, Canada, the UK, and most EU countries. Some remote locations or territories may require additional delivery time or incur extra fees. Unfortunately, we cannot deliver to PO boxes, APO/FPO addresses, or certain regions due to carrier restrictions. During checkout, enter your address to confirm availability. For questions about specific destinations, contact our support team.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. For real-time updates, use our website's "Track Order" feature or the carrier's portal. If you haven’t received tracking details within 5 business days, check your spam folder or reach out to [email protected].

While rare, delays can occur due to weather, customs, or carrier issues. If your shipment exceeds the estimated delivery window, contact us at [email protected] with your order number. For lost packages, we’ll initiate a trace process with the carrier and keep you updated. Eligible cases may qualify for a replacement or refund—our team will guide you through the resolution.

International orders may be subject to customs fees, taxes, or import duties determined by your local government. These charges are the customer's responsibility and are not included in the order total. We recommend checking your country’s regulations before purchasing. While we can’t predict or reimburse these fees, we declare accurate package values to facilitate smooth clearance.